Shared Services Organization

The Shared Services Organization provides administrative support functions for both UC Davis and UC Davis Health in Human Resources, Payroll, and Leaves.

Jim Hankins, Executive Director

 

Jim Hankins Headshot. He is wearing a blue suit and smiling at the camera.

There was a project started up called the Student Hire Experience to encompass more than just processing.  We set out asking, "how we can make this more broad, to include tangible job skills they can take away from the experience above and beyond just making money?"

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Customer Kudos

“Jessica Fung and Tura Jenkins have been so helpful and easy to work with! They really helped us reduce the time between case submission and onboarding appointments. We really appreciate their great customer service!”

“Thanks, Gwenner [Miller], for all your work and support on this case.”

“Excellent work, [Rosan Dimaano] - thank you!”

“Thank you SO much for getting this done so quickly, [Kristina Campas]!!!!!”

“The communications/instructions were very clear, easy to employ and arrived to me very quickly so I could take action immediately. TY, [Jessica Fung]!”

“Thank you, [Jessica Fung] for the quick resolution to my access related question!”

“Ash [Sharma] was very helpful and professional”

“Thank you so much for your support, Vicki [Klein]!!”

“Thanks, [Vicki Klein]”

“GREAT service - thank you, [Jessica Fung]!”

“[T]hank you for making it so easy, [Jessica Fung]!”

“Kristina Camps was wonderful!!!! As always :)”

“All communication was immediate! Very nice, [Annabel Andalon]!!”

“Carmen [Valladares] was very helpful and provided excellent feedback when answering all of our questions.”

“Prompt, clear, even circled back with me. Ben is on it! Thank you Ben [Mundy].”

“The process was simple and quick. Thanks [Jessica Fung].”

“Up high! Down Low! Jessica [Fung] is not too slow. She completed my request in lightning speed. Much appreciated.”

“[T]hank you, [Michael Bricker]!!!”

“[T]hank you, [Vicki Klein]!!”

“I submitted a AggieAccess request on Sunday and it was completed by the time I got to work on Monday. Great, [Jessica Fung]!”

“[V]ery pleased, [Michael Bricker]!”

“All communication was immediate! Very nice, [Annabel Andalon]!!”