Shared Services Organization

The Shared Services Organization provides administrative support functions for both UC Davis and UC Davis Health in Human Resources, Payroll, and Leaves.

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Jim Hankins, Executive Director

 

Jim Hankins Headshot. He is wearing a blue suit and smiling at the camera.

There was a project started up called the Student Hire Experience to encompass more than just processing.  We set out asking, "how we can make this more broad, to include tangible job skills they can take away from the experience above and beyond just making money?"

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Customer Kudos

“Thank you to Vicki [Klein] for promptly handling the timesheet processing for our student.”

“Stephanie Overholt is always great at communicating clearly, which I appreciate.”

“Thank you [Chelsea Acevedo] for your support.”

“I accidentally left my keys and phone in the room. My familiar friends are not in the office. I'm very confused about what I should do. Your staff helped me contact the relevant office in a timely and enthusiastic manner and opened the door. Thanks very much for your kind help, [Annabel Andalon].”

“Thank you for your help, [Mary Dec]. The resolution was much quicker and simpler than I was worried.”

“Michael Bricker's timely response and clear email communication provided the support needed to resolve my technical issue. Thank you!”

“Thank you for making this so easy, [Vicki Klein]!”

“Thank you, Michael [Bricker]!”

“Thanks so much Michael [Bricker] for your quick response with the worksite transfer. If the transfer is done quickly then the hiring process is not held up. I appreciate the teamwork on this and I am sure my client does as well. THANK YOU!!!”

“Thank you for quickly processing and happy holidays, [Ben Mundy]!”

“Swift response, Thank you, [Beth Hoffman]!”

“Everyone on the BFTV IT team is exceptional. They are always friendly and professional, and very prompt to respond to emails and requests, [Jessica Fung].”

“I appreciate Matthew [Crabbe] and his quick response on this. Thanks Matthew.”

“Thank you, [Vicki Klein]!”

“[Ashmeen Sharma] was patient and helpful and she was able to fix my issue.”

“Thank you, [Ben Mundy]!”

“Hi: Great immediate response email with statement that my question would be responded to in 24-hours--and that was the case--it was same day! Additional information was requested, so I am waiting on final resolution. Thank you, [Paris Chumley]!!”

“Kimm d'Angelique was a tremendous help!”