Listening Actively to a Person in Crisis Can Be Helpful

Good communication plays a big role in de-escalating a crisis and active listening is an important part. 

“Active listening means paying attention to what the other person is saying, showing empathy, and asking clarifying questions. By listening actively, you can show respect, acknowledge their feelings, and understand their perspective.” (linkedin.com)

Workplace Violence Prevention Program

• Reporting Workplace Violence
• Training & Preventing Workplace Violence
• Resources & Support
• About Workplace Violence & Tools

Contact the Workplace Violence Prevention Unit:

• ViolencePrevention@ucdavis.edu