Terri Sugai came to UC Davis mid-career looking for a change after working long hours for a small family-run company. She started off her journey at Davis in Central Payroll but hoped to enter a more HR-focused position. In 2008 Terri made the switch to work at Facilities before helping to create the Shared Service Organization as we know it today.

Interview by Ben Mundy

You played a significant role in creating the SSO. Tell us about how it came to be, how that led to today, and what your role was.  

The Center, owned by the University and operated by Bright Horizons Family Solutions serves UC Davis families with a child capacity of 105 FTE.

UC Davis Worklife & Wellness Breastfeeding Support Program has received the 2018 IBCLC Care Award, the third time the group have received this biennial award.

The Care Award is presented in recognition for staffing professionals who hold the prestigious International Board Certified Lactation Consultant® (IBCLC®) certification and provide a lactation program for breastfeeding families.  I