Customer Service Certificate Series
Elevate your customer service expertise with our exclusive certificate series!
Quick Summary
- The Customer Service Certificate Series for employees focuses on building relationships with patients, students, and colleagues, understanding their needs, and mastering essential customer service skills through collaborative learning.
You will master building strong customer relationships, effectively meeting customer needs, and enhancing communication through attentive listening. With practical insights and real-world applications, this series will equip you to deliver exceptional customer experiences and contribute significantly to the success of our organization. The series encompasses multiple modalities with instructor-led courses and self-paced instruction, ensuring a learning path at your own pace and applying your new skills immediately.
- Customer Service Skills for Success
- Empowering Excellent Customer Relations
- Rapport Building in Customer Service (eCourse)
- Enhancing Communication Through Listening (eCourse)
Don't miss the opportunity to elevate your customer service expertise and make a lasting impact in your role at UC Davis or UC Davis Health!
“The tools I learned from the class helped me recognize how I handle customer requests.” -Customer Service Series Participant