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Training material and guides to assist with using AggieService.
- Jump to AggieService Help Desk
- Jump to User Reference Guides
- Jump to AggieService Job Aids for UC Davis Health Submitters
- Jump to UC Path Self-Service
AggieService Help Desk
We continually look for ways to improve user experience, much of which we do through client feedback. If you have any AggieService questions or concerns, please let us know.
- Ask questions using our Community Portal
- Call us at 530.754.4772
- Email us at aggieservice@ucdavis.edu
Hours: Monday—Friday: 8am—5pm
User Reference Guides
- How to Request Access for AggieService (PDF)
- An overview of steps needed to gain Submitter access to AggieService.
- AggieService Reference Guide - Lightning(PDF)
- This user manual has information on logging in, submitting a case, navigating through the system, and how to communicate in a case.
- AggieService Approver Guide (PDF)
- Only intended for the users that approve AggieService cases.
- How to Create a Custom List View (Word)
- What to do to create and customize case list views
AggieService Job Aids for UC Davis Health Submitters
- Staff Actions - Health
- Health AggieService Intro Training for Staff Actions
UC Path Self-Service
There are several changes and actions you can do yourself on UC Path without submitting a request, using Employee Actions:
- Personal Information Summary
- Legal/Preferred Name
- Home/Mailing Address(es)
- Phone Numbers
- Emergency Contacts
- Email Addresses
- Ethnic Groups
- Employee Disclosures (Personal Information Release Disclosure)
- Patent Acknowledgment
- Veteran Status
- Disability Status
- Gender Identity and Sexual Orientation - Self Identification Survey
- If your Social Security Number or Date of Birth is incorrect, please submit an AggieService case to “Report a Problem”
Forms
Forms include:
- Benefits
- Compensation
- Disability Management Services
- Employee & Labor Relations
- Leave/Time-Off
- Onboarding
- Payroll
- Records (UC Davis Health)
- Recruitment
- Workers' Compensation (UC Davis Health)
- Link to FOA forms page
SSO Templates for Mass Change Submissions
Templates include:
- Reports-to Changes
- Reports-to Changes AND TRS supervisor update
- Funding Mass Template
- Recruitment Template
SSO Mailing Lists
Mailing Lists include:
- General SSO Announcements
- SSO HR Announcements
- Funding Mass Template
- SSO Payroll Announcements