Business and Financial Analysis

Behavioral Indicators

This model for differentiating academic MSO level positions for selection is all inclusive, meaning that each level builds upon the previous level and reflects increased complexity and a broader organizational view. The threshold level represents minimum competency levels required for MSO I positions.

Threshold Level

  • Knows and understands the mission of a teaching and research institution.
  • Understands and effectively works within the organization's structure and politics.
  • Knows the role of academic MSO and how it fits into the organization.
  • Understands principles of financial systems and how to use financial information.
  • Understands principles of management and human resources.
  • Is resilient, flexible and persistent in approach to work.
  • Works effectively in an environment in which priorities and focus change frequently.
  • Uses campus resources to learn and accomplish goals.

Operational Level

Contains the threshold level plus:

  • Understands principles of academic organizational structure and governance.
  • Is knowledgeable about the organization's culture, including decision-making, collaboration, and hierarchy.
  • Is knowledgeable about and can represent department area of academic discipline.
  • Understands data management.
  • Utilizes space effectively and creatively within context of budget and space constraints.
  • Proactively looks for methods/practices to overcome obstacles and improve systems.
  • Manages problems early on when solutions/options can be solved at a local level.
  • Balances what needs to be done with what others want done.

Mastery Level

Contains the operational and threshold levels plus:

  • Makes connections between and among information and situations that reveal opportunities and/or challenges.
  • Works with others across the organization to meet and/or improve organizational systems.
  • Understands how priorities support local and organization-wide mission and goals.
  • Continually scans the environment for opportunities and challenges that might affect the ways in which the department operates.
  • Fosters integration of long-term organizational values with current pressing needs.