This workshop helps participants understand how attitude and perception influence the communication process.
Participants will receive information on the fundamentals of the communication process, major barriers to effective communication, clues to interpreting non-verbal communication, active listening techniques and methods for dealing with conflict or difficult situations. Communicating effectively in a multicultural workplace is also covered. Instruction is conducted in both didactic and interactive formats.
UC Davis Health
Date | Time | Location
November 7, 2019
Betty Irene Moore Hall, Classroom 2603
February 26, 2020
Ticon III - Training & Development Classroom, Room 2400