Crucial Conversations

Crucial Conversations is a course that teaches skills for creating alignment and agreement by fostering opening dialogue around high-stakes, emotional, or risky topics – at all levels of the organization. 

Course Description:

By learning how to speak and be heard (and encouraging others to do the same), you’ll surface the best ideas, make the highest-quality decisions, and then act on your decisions with unity and commitment. Content is based on the book Crucial Conversations: Tools for Talking When Stakes are High, by Kerry Patterson and Joseph Grenny. 

Participants with be provided with the practical tools to:

  • Speak persuasively, not abrasively 
  • Foster teamwork and better decision-making
  • Build acceptance rather than resistance 
  • Resolve individual and group disagreements respectfully

Please note that this course is for supervisors and managers only. It is a two part/two day course and participants must attend both classes to get credit.  

UC Davis Campus

Instructor

Tracy Preciado

Date | Time | Location

July 23 and 24, 2019
9:00–4:30
Hamiton Room, Heitman Staff Learning Center

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UC Davis Health

Instructors

Victoria Tibbs

Date | Time | Location

November 15 and 18, 2019
8:30-4:30
Ticon III - Training & Development Classroom, Room 2400

March 10 and 13, 2020
8:30-4:30
Ticon III - Training & Development Classroom, Room 2400

June 24 and 26, 2020
8:30-4:30
Ticon III - Training & Development Classroom, Room 2400

October 20 and 23, 2020
8:30-4:30
Ticon III - Training & Development Classroom, Room 2400

REGISTER

No future dates listed? No worries! Express interest by clicking the “Register” button to access the course in the UC Learning Center, then click, “REGISTER” again. Click on “Express Interest” at the top left hand corner of activity page to receive notification when new dates are scheduled.