Conflict Competence for Staff

This three-hour session will provide specific tools, targeted to deal with conflict in a healthy manner.

Course Description

Conflict has the power to damage our relationships, lower productivity, and increase stress. While conflict is inevitable, with proven conflict management techniques, you can minimize its negative impact, keep relationships on track, and lower your stress. This highly interactive course provides tools to help you effectively prevent and resolve conflicts at work. You will learn strategies to successfully communicate your needs, lower others’ defenses, and navigate emotionally charged situations. Please note that this course has significant overlap with “Conflict Competence for Managers and Supervisors” but focuses on interpersonal conflict dynamics with colleagues and supervisors.

Instructors

Dana Hinojosa
Lindsey E Dunning

UC Davis

Date | Time | Location

October 29, 2019
1:00–4:00
Heitman Staff Learning Center, Hamilton Room

February 27, 2020
9:00–12:00
Heitman Staff Learning Center, Hamilton Room

June 23, 2020
9:00–12:00
Heitman Staff Learning Center, Hamilton Room

REGISTER

No future dates listed? No worries! Express interest by clicking the “Register” button to access the course in the UC Learning Center, then click, “REGISTER” again. Click on “Express Interest” at the top left hand corner of activity page to receive notification when new dates are scheduled.