UC Learning Center News

The UC Learning Center is the web-based learning management system (LMS) used across the University of California, for training and development. With the UC Learning Center, UC Davis users can register for in-person activities offered at UC Davis, as well as access online activities and view their training transcripts.

Updates

Learning Management System Upgrade - Completed August 7, 2017

A system-wide update of UC’s learning management system (LMS) required the Office of the President to take it offline for one workweek between Friday, July 28 - August 6, 2017. The LMS is an online resource where staff and faculty can complete required trainings as well as access professional development courses. The LMS has returned to service as of Monday, Aug. 7, with all the data and trainings that existed prior to the upgrade, but also a more contemporary interface and compatibility with all browsers. At UC Davis, the LMS is administered by Human Resources’ Staff Development and Professional Services. 

LMS Downtime Scheduled for a Typically Slow Week

When selecting a good week to update the LMS, system administrator Kelly Crabtree looked to historic training data. “We steered clear of doing this the first week of summer break or fall quarter when we know hundreds of students, staff and faculty are starting positions and required to complete training.” Instead, the first week of August was chosen because it has seen low training completion numbers over the last couple years.

Not Just One, but Five Reminders

Every employee assigned a training with a completion date before Aug. 7, received at least one email directly from SDPS with a notice about the upgrade. That’s in addition to the auto-emails generated by the LMS at 60, 30, 15 and seven days in advance of all training deadlines. Crabtree worked with departments at UC Davis Health and the Davis campus, to address any operational concerns they had going into the week. For some departments, the solution was to schedule onboarding of new employees around the downtime or to modify new employee duties until they could complete certain safety trainings. Mandatory trainings like cybersecurity awareness and sexual harassment prevention could be   taken after the LMS returned to service.

This is the fourth time SDPS has managed an LMS upgrade and each time the system returned online when promised. Crabtree and the other project managers are pleased that the system was back online as expected when employees returned to work on Monday, Aug. 7.

If you have any questions or concerns, please email sdps@ucdavis.edu.