Getting Off to a Good Start: Performance Management

  • Review position description to ensure clear understanding of job duties and responsibilities
  • Define customer base and discuss expectations for customer service
  • Establish performance expectations and means of assessment
  • Review when and how to check-in and ask for help regarding assignments
    • Emphasize the importance of ongoing, open communication
  • Discuss probationary period (if applicable)
  • Introduce performance appraisal process schedule
  • Provide initial assignments that will allow your new employee to demonstrate his/her prior knowledge, competencies or ability to learn quickly

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UC Davis Onboarding Toolkit Supervisor's Guide