UC Responding to Conflict

Course Description

This course provides an approach to respond to conflict in a constructive way. Participants will understand the nature of conflict, learn techniques to become more self-aware and learn a process to address workplace conflict in a manner that moves both parties forward. Key outcomes from this training include:

  • Understanding the nature of conflict
  • Learning to be more self-aware and to manage emotions to foster a constructive working environment
  • Using tips and techniques to address workplace conflict in a manner that moves both parties forward
Estimated Duration:

40 minutes

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