Conflict Resolution Tools

Course Description

Conflict is a normal and natural part of human interactions. This three-hour session will provide specific tools, targeted to deal with conflict in a healthy manner. Topics covered include: the top-ten work irritants, conflict escalation theories, tips to read conflict clues, and strategies to respond to conflict productively. By using these skills, your professional and personal relationships can be strengthened.

Date | Time | Location

November 2, 2017
9:00-12:00
136 Hoagland

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